Benefits for Local Governments
Be more responsive to citizens
Be better stewards of taxpayers dollars
Provide accurate information to elected officials
Make better-informed decisions
Operate more efficiently
Accomplish more with existing resources
Modules
CIMS offers more than 25 functional modules to help local government departments increase productivity. From simplifying routine tasks to maximizing resource utilization, CIMS will significantly improve overall operations and better inform management.
To ensure your organization gets the most out of CIMS, every functional module is made available to all customers in the CIMS user community. Module additions and enhancements are automatically shared with the CIMS user community so that all users benefit from the shared knowledge.
To ensure your organization gets the most out of CIMS, every functional module is made available to all customers in the CIMS user community. Module additions and enhancements are automatically shared with the CIMS user community so that all users benefit from the shared knowledge.
Processes
CIMS provides over 100 automated daily processes to help local government departments better serve taxpayers and constituents.
With CIMS, operational processes are executed more efficiently, reducing wasted time, saving money and ensuring compliance to laws and regulations.
With CIMS, operational processes are executed more efficiently, reducing wasted time, saving money and ensuring compliance to laws and regulations.
Reports
CIMS has over 500 dynamic reports that allow local government departments to transform data capture and analysis by measuring performance and studying trends, resulting in more informed decision–making.
Since information has been identified as a valuable resource, why would one not want to maximize its use? And why waste time collecting information if it is not going to be used? While CIMS helps capture this valuable resource, CIMS Reports provide local government departments the ability to better analyze information and maximize its use.
Since information has been identified as a valuable resource, why would one not want to maximize its use? And why waste time collecting information if it is not going to be used? While CIMS helps capture this valuable resource, CIMS Reports provide local government departments the ability to better analyze information and maximize its use.
Mapping
CIMS enables “Mapping Made Easy” with an integrated mapping solution that anyone can use to quickly generate interactive maps based on Google Maps. By eliminating the costs of expensive, always changing tools and highly trained specialists to operate complicated mapping systems, local government departments can get a better return on investment (ROI) by allowing CIMS to do the heavy lifting.
Integrated mapping in CIMS has helped numerous organizations produce meaningful geographic information in a simple, inexpensive way while saving time and money.
Integrated mapping in CIMS has helped numerous organizations produce meaningful geographic information in a simple, inexpensive way while saving time and money.
Mobility
CIMS Mobility provides mobile workers the ability to stay connected and reduce paperwork. Problems and issues discovered in the field can be easily reported and converted into Workorders, which can then be managed from start to finish. In addition, GPS coordinates can be captured and photos uploaded to increase knowledge of the situation for all involved.
CIMS Mobility is available for mobile devices of all types (iOS and Android) and can be accessed on multiple App Stores.
CIMS Mobility is available for mobile devices of all types (iOS and Android) and can be accessed on multiple App Stores.
Dashboard
CIMS Dashboard provides an array of graphical views to important key performance indicators (KPIs). The Dashboard is accessible from any location with an Internet connection, has multiple filters and provides up to date information on work activities that helps managers plan operations in an intuitive manner.
With real-time data easily accessible in the easy-to-use CIMS Dashboard, local government departments can make the most of their information and obtain better insights which result in better decisions.
With real-time data easily accessible in the easy-to-use CIMS Dashboard, local government departments can make the most of their information and obtain better insights which result in better decisions.
Training
To ensure CIMS is a successful investment for local government departments, we work hard to ensure users are trained to accomplish the goals of their organization. Our personalized focus on “Training and Assistance,” sets us apart from others in our industry.
CIMS users receive ongoing training and support as part of the standard subscription. Focused training events are held for the entire CIMS user community on a periodic basis. Custom training sessions can also be tailored to meet the requirements of specific users.
CIMS users receive ongoing training and support as part of the standard subscription. Focused training events are held for the entire CIMS user community on a periodic basis. Custom training sessions can also be tailored to meet the requirements of specific users.
Users
CIMS users immediately become a member in a well established and growing community. User group benefits include collaborative sessions where knowledge is shared, system functions and uses are discussed, tips and techniques are offered, and future enhancement ideas are developed with inputs from all users.
Additional user group benefits include... a special invite to the annual CIMS User Conference; an invitation for your leadership to participate in periodic management sessions to discuss future plans and strategic initiatives for CIMS; and most important, the benefit of membership in the CIMS user community as a whole.
Additional user group benefits include... a special invite to the annual CIMS User Conference; an invitation for your leadership to participate in periodic management sessions to discuss future plans and strategic initiatives for CIMS; and most important, the benefit of membership in the CIMS user community as a whole.
Tech Insights
Work Orders Management: Maximizing Efficiency at Local Governments!
In today's digital era, effective problem resolution and optimized resource allocation are of utmost importance. Work orders management holds a pivotal role in county administration, facilitating efficient tracking and resolution of reported issues. At DCS, we understand the significance of efficient processes via usage of information management systems, and that's where our product, CIMS, comes in. CIMS is designed to simplify work order management by centralizing and automating the creation, assignment, and tracking of tasks or projects and work orders. Managing work orders efficiently is crucial for counties to prioritize…
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